Raven provides the tools you need to communicate effectively with your clients and manage their accounts - with key contact information readily available.
Keeping track of conversations, scheduling calls/meetings, remember important dates, capture priorities and preferences.

Whether it is tracking issues, changes or other customer requests, RAVEN helps you keep track of what's needing attention, who has been dealing with it, and any deadlines, helping you to deliver what you promise (and hopefully exceeding expectations!).
Service Level Agreements (SLAs) can be set for response times for each customer too.

Whether you need to track time spent, resources used, customer assets, solutions implemented, or even what access details are needed, RAVEN keeps it all in one place and allows you to manage who can see what.